Client Support Program of PurchasingNet

Client Support

PurchasingNet offers the best service and support in the industry. In a recent survey of PurchasingNet Client Support Program Participants, our clients gave us a 9 rating (with 10 being best). Client Support Program Participants play a major role in the development of PurchasingNet Products through the Product Improvement Program and User Forums.

Client Support Survey Results
The Client Support Surveys are in! Check out the stellar results of our latest survey of Client Support Program participants. Again our clients give our support team high marks in all areas. Click Here!

Program Benefits

New Releases of Software
Telephone Support - Guaranteed response in less than 2 business hours
Remote diagnostics
Access to our Web-based Customer Support Software 24 hours a day, 7 days a week. This includes FAQ's, keyword search capabilities and requests for personal assistance. Click here to see Right Now Web--the Customer Support software used by PurchasingNet
Discounts on Products and Training
Professional Service Options - can be used for seats in Training and User Forums