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2008 PurchasingNet Customer Satisfaction Survey Completed


Customer Support, Service, Implementation, and Overall Satisfaction Statistics Published
 
Red Bank, NJ
 

May 19, 2008 – PurchasingNet, Inc. (www.PurchasingNet.com) customers recently completed a survey that rated the company’s support, implementation services, and overall satisfaction with the PNet Procure-to-Pay Software Solution.

Some of the highlights from the survey include:

  • 97% reported PNet’s overall functionality met or exceeded their expectations.
  • 85% said their PNet implementation met or exceeded their expectations (on time and on budget).
  • 64% said they are currently using the PNet solution to help their company achieve Sarbanes-Oxley compliance.
  • 60% rated PNet customer support superior when compared to other software companies.
  • The median time to ROI was 6-12 months.

“We are very pleased with the results of our recent customer survey,” stated Laurene Fielder, Senior Vice President, PurchasingNet, “In addition to consistently high rankings for outstanding ratings, we learned that a majority of our customers rate their overall experience with PurchasingNet better than with other software companies,” she concluded.

To learn more about PurchasingNet’s best-of-breed Procure-to-Pay software solutions, please register for one of our free Introductory Webinars.

 

 
About PurchasingNet, Inc.
 

PurchasingNet, Inc. (www.PurchasingNet.com) is a leading provider of Web-based eProcurement and ePayables software to mid- and large-sized companies. The company has over 1,400 customers in Financial Services, Retail/Consumer Products, Professional Services, Media/Publishing, and a variety of other industries.

Founded in 1983, PurchasingNet has focused exclusively on the development and implementation of Procurement and Payables applications since inception. In addition to building an extensive, blue-chip client base, PurchasingNet possesses deep domain expertise in Purchasing and Payables business processes. The average length of service at PurchasingNet is 8 years per employee.

PurchasingNet's customers include US Bank, Navy Federal Credit Union, American Financial Group, Liz Claiborne, HBO, EarthLink, XM Satellite Radio, Black & Decker, Kroger, and General Mills.

 
For Details, Contact:
 
Erinn Tarpey
Marketing Manager

PurchasingNet, Inc.
732-212-1500 x 3173
 
Key terms: Support Results, customer satisfaction
 
Related topics: PNet Solutions Overview, eProcurement, Customer Support, Management
 
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© 2008 PurchasingNet, Inc. | 125 Half Mile Road | Red Bank, NJ | 07701 | (732) 212-1500 v. | (732) 212-1215 f.
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