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2007 PurchasingNet Customer Satisfaction Survey Completed


Customer Support, Service, Implementation, and Overall Satisfaction Statistics Published
 
Red Bank, NJ
 

April 4 , 2007 - PurchasingNet, Inc. (www.PurchasingNet.com) customers recently completed a survey that rated the company’s support, implementation services, and overall satisfaction with the PNet Procure-to-Pay Software Solution.

Some of the highlights from the survey include:

  • 91% rate PNet customer support superior when compared to other software companies.
  • 89% rate the overall experience with PurchasingNet, Inc. better than with other software companies.
  • 88% said their PNet implementation met or exceeded their expectations (on time and on budget).
  • The median time to ROI was 14 months.

“We are delighted with the results of our recent customer survey,” stated Laurene Fielder, Senior Vice President of PurchasingNet, “In addition to outstanding ratings, we learned that over half of our customers used PNet to help achieve Sarbanes-Oxley compliance,” she concluded.

 

 
About PurchasingNet, Inc.
 

PurchasingNet, Inc. (www.PurchasingNet.com) is a leading provider of Web-based eProcurement and ePayables software to mid- and large-sized companies. The company has over 1,400 customers in Financial Services, Retail/Consumer Products, Professional Services, Media/Publishing, and a variety of other industries.

Founded in 1983, PurchasingNet has focused exclusively on the development and implementation of Procurement and Payables applications since inception. In addition to building an extensive, blue-chip client base, PurchasingNet possesses deep domain expertise in Purchasing and Payables business processes. The average length of service at PurchasingNet is 8 years per employee.

PurchasingNet's customers include US Bank, Navy Federal Credit Union, American Financial Group, Liz Claiborne, HBO, EarthLink, XM Satellite Radio, Black & Decker, Kroger, and General Mills.

 
For Details, Contact:
 
Erinn Tarpey
Marketing Manager

PurchasingNet, Inc.
732-212-1500 x 3173
 
 
Related topics: PNet Solutions Overview, Client Forum
 
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